Shipping Policy

Shipping Policy

Last Updated: June 18, 2026

At ILC, we are committed to delivering premium products with the same attention to detail that goes into every item we offer. Please review our shipping policy below.

Order Processing

All orders are processed within 1-2 business days after payment is received.

Orders placed on weekends or federal holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Coverage

We currently ship to addresses within the Continental United States only.

At this time, we do not ship to:

  • Alaska

  • Hawaii

  • U.S. Territories

  • International destinations

Free Standard Shipping

We proudly offer FREE Standard Shipping on all orders.

Estimated delivery time is:

Standard Shipping

  • 5-8 business days after shipment

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, peak holiday periods, or other circumstances beyond our control.

Order Tracking

Every order includes tracking.

Once your package ships, you will receive an email with your tracking number and carrier information.

Tracking updates are provided directly by the shipping carrier.

Premium Gift Packaging

Selected gift sets include premium ILC gift packaging.

Packaging may vary depending on the product purchased:

  • Wallet & Belt Gift Sets are packaged in our premium small gift box.

  • Larger gift bundles may be packaged in our premium large gift box.

The specific gift packaging included will be shown on the product page.

Incorrect Shipping Addresses

Customers are responsible for providing an accurate shipping address at checkout.

If an incorrect or incomplete address is provided and the package is returned to us, the customer will be responsible for any additional shipping charges required to resend the order.

If you notice an address error after placing your order, please contact us as soon as possible. We will do our best to update the information before the order ships.

Lost, Missing, or Delayed Packages

We understand that shipping issues can occasionally occur.

Packages Marked as Delivered

If a carrier marks a package as delivered but you cannot locate it:

  1. Check around your property and with household members.

  2. Check with neighbors or building management.

  3. Contact the shipping carrier directly.

If the package cannot be located, please contact us and we will review the situation on a case-by-case basis.

Lost Packages in Transit

If tracking indicates that a package has been lost in transit, please contact us.

After verification with the carrier, we may offer a replacement or other appropriate resolution at our discretion.

Carrier Delays

ILC is not responsible for shipping delays caused by:

  • Weather events

  • Natural disasters

  • Carrier disruptions

  • High shipping volume periods

  • Other events beyond our control

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number

  • Photos of the damaged item

  • Photos of the shipping box and packaging

We will review the claim and work with you toward an appropriate resolution.

Questions

If you have any questions regarding shipping or your order, please contact our customer support team.

ILC
Confidence In Every Detail